Terms and Conditions

Welcome to Eco Diamondé
These Terms and Conditions outline the rules and regulations for the use of Eco Diamondé’s website, located at https://ecodiamonde.com

By accessing this website, you agree to accept these Terms and Conditions in full. If you do not agree, please discontinue use of the site immediately.

1. Cookies

Eco Diamondé uses cookies to provide a seamless and personalized online experience. By using our website, you consent to the use of essential cookies. Optional cookies (for analytics or marketing) may be declined at any time through your browser settings.

2. Intellectual Property

Unless otherwise stated, all content, trademarks, designs, product images, and written material on this website are the intellectual property of Eco Diamondé and/or its licensors. You may access this site for personal, non-commercial use only.

You may not:

• Republish or redistribute website content without permission.

• Reproduce, duplicate, or copy designs, text, or media.

• Use our name, logo, or branding without prior written consent.

3. Orders and Payments

• All prices are displayed in the currency indicated and include applicable taxes unless otherwise stated.

• We reserve the right to refuse or cancel any order where fraud, error, or unauthorized activity is suspected.

• Payment must be received in full before items are shipped.

4. Shipping & Delivery

• Delivery times may vary by destination and availability. Estimated delivery dates are provided for convenience but are not guaranteed.

• Eco Diamondé is not responsible for delays caused by couriers, customs, or force majeure events.

• Risk of loss passes to the customer once the item has been delivered to the address provided.

5. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms. Please review it carefully [link to Returns Policy]. In summary:

• Items may be returned within 30 days if unused, unworn, and in original packaging.

• Custom, bespoke, or engraved jewelry is non-returnable unless defective.

• Customers are responsible for return shipping unless otherwise stated.

6. User Comments & Content

Some areas of the website may allow users to post comments, reviews, or feedback. Eco Diamondé does not pre-screen content but reserves the right to remove inappropriate or unlawful material.

By posting, you grant Eco Diamondé a non-exclusive license to use, reproduce, and display your content for promotional purposes.

You agree not to post content that:

• Infringes on intellectual property rights.

• Contains defamatory, obscene, or unlawful material.

• Promotes commercial activity without authorization.

7. Hyperlinking to Our Content

Organizations such as government agencies, search engines, and news outlets may link to our website without prior approval, provided links are not deceptive or misleading. Use of Eco Diamondé’s logo or branding requires written authorization.

8. Limitation of Liability

To the fullest extent permitted by law, Eco Diamondé shall not be liable for:

• Losses resulting from the use of this website.

• Delays or errors beyond our control (shipping, third-party services, etc.).

• Indirect or consequential damages.

Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, or personal injury caused by negligence.

9. Amendments

Eco Diamondé reserves the right to amend these Terms and Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

10. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Contact Us

For questions about these Terms, please contact us at:
📧 info@ecodiamonde.com